Chromebook Cameras Affected After Installing New System Updates

Isn’t it true that updating your smartphone makes it better? It’s aggravating when operating system updates cause new issues rather than fixing existing ones; as we recently saw when Google Assistant began speaking in the wrong language with Android Auto. Now it’s Chromebook users’ turn to suffer. Now, it as it appears that a Chrome OS upgrade has rendered certain Chromebook cameras inoperable for the time being.

According to reports from a number of users on Reddit, their Chromebook cameras stopped working after a Chrome OS update. It is worth noting that ARM powers most of the afflicted devices. What’s more, customers allege that it doesn’t matter what program accesses the camera; the camera simply stops working after updating to Chrome OS 100 (and potentially even 99). The indicator light illuminates, and the Chromebook emits a shutter sound, but no images are produced.

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At least four laptops — the Acer Chromebook 14, HP Chromebook x2 11, Lenovo Duet 5 Chromebook 5, and the Lenovo 10e — have the issue, according to About Chromebooks, with the Acer being the only one with a distinct architecture (an Intel Celeron chip, compared to the Qualcomm or MediaTek ARM chipsets in the rest). Even power washing (essentially a factory reset) appears to be ineffective.

The good news is that Google is aware of the issue and is supposedly investigating it, with a statement on Reddit stating that a patch will be available in the coming days.
Google recently released new system updates for Chromebook but after receiving the updates their camera stopped working.

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