Nishant Chaudhary
If you’ve upgraded to Windows 11 and are experiencing difficulties running Kaspersky antivirus software, you don’t have to worry anymore. Microsoft has rolled out a new build- Windows 11 Build 22000.348, of its operating system that fixes the problem.
Windows 11 Build 22000.348 is now available for download in the Beta and Release Preview Channels for Windows Insiders. It includes a variety of bug fixes and other stability enhancements.
“We fixed a known issue that can prevent apps, such as Kaspersky apps; from opening, if you attempt to repair or upgrade the apps via the Microsoft Installer (MSI),” Microsoft said in a blog post.
As per Kaspersky, customers began experiencing issues on Windows 11 when the software giant released KB5007215 on November 9.
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Whom should you follow Kaspersky or Microsoft?
Microsoft has resolved a known issue that prevents Kaspersky’s antivirus and other programs from opening once a user attempts to repair or upgrade them via Microsoft Installer; the cybersecurity firm advises its clients to avoid running Microsoft’s Windows updates.
Kaspersky, in a new support post, said that Microsoft’s recent set of upgrades for Windows 7 through Windows 11 have caused issues with its antivirus and endpoint security software, saying:
“After the installation of a Windows update Kaspersky Endpoint Security for Windows keeps functioning correctly and the security of the system remains intact. However, errors may occur at attempts to upgrade the application; install a private patch or change the scope of the application components.”
Customers now have an option; they can either install Microsoft’s update, which includes a number of other changes, and risk Kaspersky Antivirus ceasing to function. On the other hand, they can avoid running Microsoft’s update and have Kaspersky’s products function as intended.
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